1. Go to www.highpointpictures.com, preferably using a high-speed Internet connection.
2. On our Homepage, click the 'Find Your Photos' button.
3. Enter the requested information in the desired gallery folder to view & order those pictures. Note: A password may be required. If you don't know it or misplaced it, please call us toll-free at (866) 738-5500.
4. Once in your gallery, browse all of the photos we shot. Click on any small thumbnail image to see larger views of that image.
5. Once enlarged, images you like can be brought into your Shopping Cart by first selecting the size & quantity desired for that image, then clicking the 'Add to Cart' button. The Shopping Cart will collect & hold all of your photos while you continue to shop. Tip: You can always remove a picture from your Shopping Cart at the end, so it's best to put any images you might be thinking of purchasing in your cart so you don't forget about them!
6. After adding images to your cart, you can continue to shop for other photos - those that you've already added to your cart will be stored there until you're finished shopping. You can review your Shopping Cart contents at any point by clicking on the Shopping Cart icon that appears on top of each page. Tip: To remove a picture from your cart, click 'Remove' in that image's line, then click OK to the warning message that follows.
7. Once your Shopping Cart contains all of the photos and sizes you want, you have TWO options to place the order:

   a) Complete your order online & pay with your credit card. Just click the blue 'Checkout Now' button to begin the easy, secure, 2-step checkout process. This requires payment by MasterCard or Visa only. When your order has been completed online, you'll see a 'Thank you' screen, which will indicate that your order has been placed properly. An email confirmation will also be sent to you.
   OR
   b) Mail or fax us your order instead. On the very bottom right of the Shopping Cart page, click the Mail/Fax option (just below the Checkout Now button). This will transfer your cart's photo selections onto a new computer screen showing a printable order form. Print all pages of this form, then hand-write all requested information. Mail or fax all pages with payment directly to Highpoint Pictures. If mailing in your order, payment may be made with either check (payable to Highpoint Pictures) or credit card (MasterCard/Visa only). If faxing, payment must be made with credit card.

8. Your photos will be shipped directly to you (not your school) via First Class U.S. Mail within 3 weeks from the date that Highpoint receives your order. Re-orders may also be placed online or by using the Re-Order form that will accompany your final prints.

Other Notes & Tips

• Photos are typically posted online approximately 3 weeks after the event date. Please check back often, as there will be no official notification of the precise day and time that the images are 'live'.
• When possible, use a computer with a high-speed Internet connection to make your shopping experience the quickest possible. If you do not have access to a computer, we recommend using one at work, a friend's place, a local library, Kinko's or even your school's computer lab.
• Try to avoid using AOL's web browser. Instead, use Internet browsers such as Internet Explorer, Netscape or Safari. So, even if you have to 'sign-on' to the Internet through AOL, it's best to stop after sign-on, then open a new window with one of these aforementioned browsers to do your online shopping.
• Any images you see displayed on your screen are only low-resolution versions of your pictures. Your final prints are guaranteed to be much sharper & clearer. They will also be printed on professional, archival, matte-finish paper at our professional color lab.
• Any pictures you order will be printed in the exact proportions that are displayed on screen - no additional cropping or zooming-in will be done.
• The print prices shown in your Gallery do not include shipping charges, late fees or sales tax, all of which will be automatically calculated, displayed & added to your order during the online checkout process.
• Your final prints may arrive as uncut packages or 'sheets' of photos. Trimming your photos upon arrival may be necessary.
• All photos come with our customary 30-day money back guarantee to make sure you are 100% happy with your order.
• If you have any questions about the photos or tracking an order, please direct them to Highpoint Pictures directly, not your school. Our toll-free phone # is (866) 738-5500 and our email address is staff@highpointpictures.com. Thank you!

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